Frequently Asked Questions
Everything you need to know about our premium home linens and services.
What is the thread count of your luxury bedding sets?
Our luxury collections range from 300 to 1,000 thread count. We use long-staple cotton to ensure durability and a silky-smooth feel, regardless of the specific count.
How should I care for my new linens to ensure they last?
We recommend washing in cold or lukewarm water with a mild detergent. Avoid bleach and fabric softeners, as these can break down natural fibers over time. Tumble dry on low heat.
Do you offer free shipping on domestic orders?
Yes, we offer complimentary standard shipping on all domestic orders over $75. For orders below this amount, a flat-rate shipping fee is applied at checkout.
What is your return policy if I am not satisfied?
We offer a 30-day satisfaction guarantee. If your linens are unwashed and in their original packaging, you can return them for a full refund or exchange.
Are your products OEKO-TEX certified?
Yes, the majority of our textiles are OEKO-TEX Standard 100 certified, meaning they have been tested for harmful substances and are safe for your skin and the environment.
Can I order fabric swatches before making a full purchase?
Absolutely. We offer swatch kits for our signature linen and cotton collections so you can feel the quality and match colors to your home decor before committing.